Privacy Policy

Protexcom informs you of its Privacy Policy regarding the treatment and protection of the personal data of users and clients that may be collected by browsing or contracting services through the website

In this sense, Protexcom guarantees compliance with current legislation on the protection of personal data, as reflected in Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of individuals (RGPD).

The use of the website implies acceptance of this Privacy Policy as well as the conditions included in the Legal disclaimer.

Identity of the person responsible

Principles applied to data processing

In the processing of your personal data, the Registrant will apply the following principles that meet the requirements of the new European Data Protection Regulation (RGPD):

  • Principle of lawfulness, loyalty and transparency: The Registrant will always require consent for the processing of personal data which may be for one or more specific purposes on which the Registrant will inform the User beforehand with absolute transparency.
  • Principle of data minimization: The Proprietor will request only the data strictly necessary for the purpose or purposes for which they are requested.
  • Principle of limitation of the conservation period: The Holder will keep the personal data collected for the time strictly necessary for the purpose or purposes of processing. The Holder shall inform the User of the corresponding conservation period according to the purpose.
    In the case of subscriptions, the Registrant will periodically review the lists and delete those records inactive for a considerable time.
  • Principle of Integrity and Confidentiality: The personal data collected will be treated in such a way that its security, confidentiality and integrity is guaranteed.
    The Registrant takes the necessary precautions to prevent unauthorized access or misuse of user data by third parties.

Collection of personal data

To browse it is not necessary to provide any personal data.

The cases in which you do provide your personal data are as follows:

  • By contacting through the contact forms or send an email.


The Holder informs you that about your personal data you are entitled to:

  • Request access to stored data.
  • Request a rectification or cancellation.
  • Request the limitation of its treatment.
  • Oppose the treatment.

You can not exercise the right to portability of data.

The exercise of these rights is personal and must therefore be exercised directly by the interested party, requesting it directly from the Proprietor, which means that any client, subscriber or collaborator who has provided their data at any time can go to Protexcom and ask for information on the data stored and how it has been obtained, request the rectification of the same, oppose the treatment, limit its use or request the cancellation of these data in the files of the Proprietor.

To exercise your rights of access, rectification, cancellation and opposition you must send an email to [email protected] along with proof valid in law as a photocopy of ID or equivalent.

You have the right to effective judicial protection and to present a claim before the control authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you infringes the Regulation.

Purpose of the processing of personal data

When you connect to the Web site to send an email to the Holder, subscribe to its newsletter or make a contract, you are providing information of a personal nature for which Protexcom is responsible. This information may include personal data such as your IP address, first and last name, physical address, e-mail address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by — godaddy — only as described in the Legal Disclaimer and this Privacity Policy.

The personal data and the purpose of treatment by the Holder is different depending on the system of information capture:

  • Contact forms: The Holder requests personal data which may include: Name and surname, email address, telephone number and Web site address in order to respond to queries from Users.
    For example, Protexcom uses these data to respond to messages, doubts, complaints, comments or concerns that Users may have regarding the information included in the Web site, the services provided through the Web site, the treatment of personal data, questions regarding the legal texts included in the Web site, as well as any other consultation that the User may have that is not subject to the conditions of the Web site or the contract.

There are other purposes for which the Proprietor treats personal data:

  • To ensure compliance with the conditions set out in the Legal Disclaimer and applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this Web site.
  • To analyze the navigation of users. The Proprietor collects other non-identifying data obtained through the use of cookies that are downloaded to the user’s computer when browsing the Web site whose characteristics and purpose are detailed in the Cookies Policy .

Security of personal data

To protect your personal data, the Registrant takes all reasonable precautions and follows industry best practices to prevent their loss, misuse, improper access, disclosure, alteration or destruction.

The website is hosted by godaddy. The security of data is guaranteed, as they take all necessary security measures to do so. You can consult their privacy policy for more information.

Protexcom informs the User that their personal data will not be transferred to third parties, with the exception that such transfer of data is covered by a legal obligation or when the provision of a service implies the need for a contractual relationship with a data processor. In the latter case, the transfer of data to the third party will only take place when Protexcom has the express consent of the User.

However, in some cases collaborations may be made with other professionals; in such cases, consent will be required from the User informing about the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest security standards.

Content of other websites

The pages on this Web site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if you had visited the other website.

These websites may collect data about you, use cookies, embed an additional third-party tracking code, and monitor your interaction using this code.

Cookies Policy

For this website to function properly you need to use cookies, which is information that is stored in your web browser.

On the Cookies Policy page you can find all the information relating to the collection policy, purpose and treatment of cookies.

Legitimation for data processing

The legal basis for the processing of your data is: consent.

To contact the Holder, subscribe to a newsletter or make comments on this website you must accept this Privacy Policy.

Categories of personal data

The categories of personal data processed by the Holder are:

  • Identifying data.
  • No categories of specially protected data are processed.

Retention of personal data

The personal data you provide to the Registrant will be kept until you request its deletion.

Recipients of personal data

Web Browsing

When you browse you may collect non-identifying data, which may include, IP address, geolocation, a record of how you use the services and sites, browsing habits and other data that cannot be used to identify you.

The Web site uses the following third party analysis services:

The Proprietor uses the information obtained to obtain statistical data, analyze trends, administer the site, study browsing patterns and to gather demographic information.

Accuracy and Truthfulness of Personal Data

You agree that the data provided to the Proprietor are correct, complete, accurate and current, and to keep them properly updated.

As a Web Site User, you are solely responsible for the veracity and correctness of the data sent to the Web Site, exonerating Protexcom from any responsibility in this respect.

Acceptance and consent

As a user of the website, you declare that you have been informed of the conditions regarding the protection of personal data, you accept and consent to their treatment by Protexcom in the manner and for the purposes indicated in this Privacy Policy.


To exercise your rights of access, rectification, cancellation and opposition you must send an email to [email protected] along with proof valid in law as a photocopy of ID or equivalent.

The exercise of these rights does not include any data that Protexcom is obliged to keep for administrative, legal or security purposes.

Changes to the Privacy Policy

The Proprietor reserves the right to modify this Privacy Policy to adapt it to new legislation or case law, as well as industry practices.

These policies will remain in force until they are modified by other duly published policies.